Return & Exchange Policy

All claims for damaged merchandise or shortage must be received by the head office within 48 hours of delivery. Damaged merchandise or claims for merchandise not received, or claims for incorrect merchandise received, or incorrect quantities of merchandise must be brought to the attention of the head office within 48 hours. All returns with office authorization and items ordered incorrectly can be returned freight prepaid. No deductions from the invoice will be allowed except by authorization from the head office.

The head office will make adjustments according to claims after verification of errors or disputes. All claims are subject to verification by the head office.